Contact Us
We'd love to hear from you! Whether you have questions about our PDF tools, need technical support, want to provide feedback, or have partnership inquiries, we're here to help.
📧 Email Support
For general inquiries, technical support, or feedback, please email us at:
We typically respond within 24-48 hours
💼 Business Inquiries
For partnership opportunities, advertising, or business-related matters:
What to Include in Your Message
- For technical issues: Describe the problem you're experiencing, the tool you were using, and any error messages you received
- For feature requests: Tell us what you'd like to see and how it would help you
- For general feedback: Let us know what you love or what we can improve
- For bug reports: Include the device and browser you're using, and steps to reproduce the issue
Frequently Asked Questions
Are my files secure?
Yes! All files are processed securely and automatically deleted after conversion. We never store your documents.
Is Pool PDF really free?
Absolutely! All our PDF tools are completely free to use with no hidden costs or registration requirements.
What file types do you support?
We support JPG, PNG, HEIC, HEIF, GIF, BMP, TIFF images, PDF files, and DOCX/DOC Word documents.
⚠️ Urgent Issues
If you're experiencing a critical issue that prevents you from using our services, please include "URGENT" in your email subject line and we'll prioritize your request.
Can't find what you're looking for? Check out our Privacy Policy or Terms of Service for more information.
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